Our Debt Collection Services are designed to help you collect money faster while keeping your long-term customer relationships in mind. Our bilingual collection experts determine your customer’s ability and willingness to pay and offer them realistic payment solutions. We provide consistent follow up on all accounts and negotiate full payment over the shortest period of time possible.
At Eastern we offer over 30 years of experience handling a wide variety of large, medium and small balance accounts. We accept accounts from a broad range of business and industry sectors and handle both Commercial Accounts (Sole-Proprietorship, Limited/Incorporated Company, or Partnership) and Consumer Accounts (on a person).
Our approach to the collection of overdue accounts has always been very much a professional one. Our collection experts work with your customer, not against them to find the right payment solution.
Our Client Services Representatives are available at any time to provide you with an update on the status of your accounts. We can also provide you with our Client Account Inventory or Historical Statistical Report upon request. These reports will help you to keep track of our progress on your accounts and reflect all accounts placed with us for collection.