In 2019 there are five generations in the credit marketplace and they all have unique tendencies when it comes to obtaining and repaying credit. In this two-part blog we will explore these five generations: Silent Generation, Baby Boomers, Generation X, Millennials, and Generation Z, and how to deal with each one when recovering overdue accounts. The Silent Generation and Baby Boomers will be the focus of Part I. The Silent Generation Preferred Communication: Telephone/Letter Mail Willingness to Acquire Credit: Low Banking Tendencies: In Person Those that make up the Silent Generation were born prior to...