Of all the credit management tools in your toolbox the one that should have the most teeth is your Final Demand Notice. As its name implies this is the final letter you will be sending your customer and they should view it as their final opportunity to repay their overdue account without risk of further consequences. The only way it has teeth though is if it is specific and forceful enough of a motivator for your customer to feel compelled to pay. With that said, you would not believe how many accounts receivable departments will send multiple “Final Demands” to...