Debt collection involves a variety of legal considerations, especially in Atlantic Canada, where regulations may vary by province. Here’s an overview of what businesses need to know to stay compliant and avoid legal pitfalls.
Each province in Atlantic Canada, including New Brunswick and Nova Scotia, has its own set of rules governing debt collection. For instance, Nova Scotia’s Collection Agencies Act outlines specific practices agencies must follow. Ensure your collection practices align with provincial laws.
Collection agencies operating in Atlantic Canada are required to be licensed. As a business hiring an agency, ensure the agency holds valid licenses for the provinces in which they operate. This is a critical step in protecting your business legally.
Debt collection often involves sensitive financial data. Businesses and agencies must adhere to privacy laws, such as Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), to ensure client information is handled appropriately.
Federal and provincial laws strictly prohibit harassment, threats, or unethical practices during the collection process. Businesses should work with agencies that follow ethical guidelines to avoid reputational damage or legal repercussions.
If a debtor refuses to pay, there are legal channels available, such as small claims court. Understanding these options and the associated costs is vital for making informed decisions.
Need help with debt collection services? Contact a member of our team for expert assistance navigating all considerations in debt collection.