When a customer fails to pay, knowing what steps to take next can be confusing and stressful. Understanding the debt recovery process helps protect your business, maintain professionalism, and improve your chances of recovering what’s owed.
At Eastern Credit Management Services, we’ve guided countless businesses through every stage from the first overdue invoice to successful recovery, and when necessary, legal escalation.
The final notice is your last opportunity to encourage payment before involving a collection agency or legal representative. It should clearly outline:
The amount owed and due date
Past attempts to collect payment
A firm deadline for resolution
Potential next steps if payment isn’t made
A well-written final notice often motivates debtors to settle before facing further action.
If payment still isn’t received, it’s time to involve professionals. Partnering with a reputable collection agency like Eastern Credit Management Services ensures the process remains ethical, compliant, and effective.
Our team takes a respectful yet firm approach, combining negotiation experience with legal knowledge to recover debts efficiently while protecting your company’s reputation.
You can learn more about how we help on our Services page.
If recovery efforts are unsuccessful, our team works closely with you to evaluate whether legal action is appropriate. We’ll assess:
The size and age of the debt
The debtor’s financial situation
The likelihood of successful enforcement
Associated legal costs
This step is crucial in determining whether it’s worth pursuing the matter in court or writing off the debt as uncollectible.
When all else fails, legal action may be the best course of action. This typically involves filing a claim in Small Claims Court or another appropriate jurisdiction.
Our agency coordinates with legal partners to ensure the process is handled professionally and strategically, keeping you informed at every step.
Winning a judgment doesn’t automatically mean payment. Enforcement options may include:
Wage garnishment
Bank account seizure
Property liens
With decades of experience, Eastern Credit Management Services ensures each enforcement action is compliant with provincial laws and carried out efficiently.
Debt collection doesn’t have to damage relationships or drag on indefinitely. Working with a trusted partner helps you recover funds while maintaining professionalism and peace of mind.
If your business is struggling with unpaid invoices, contact us today to discuss how we can help you navigate the debt recovery process effectively.